Power BI cloud is failing to get connection to Quickbooks Online

[i3D]

Hi

Using the Quickbooks online get data source is failing as of recently, once selecting Quickbooks online the message "Please hold on while we load a few things..." keeps spinning for ever with nothing happening.

The desktop connection works, and the a while ago the cloud connection was working.

Please advise.

Thanks

[v-haibl-msft]

@i3D

Once I selecting QuickBooks online the message "Please hold on while we load a few things" will last about 40 seconds, and then I can get the dashboard displayed. Maybe you can try with a different browser.

Best Regards,

Herbert

[i3D]

Hi @v-haibl-msft

I tried waiting for 15 minutes (no joke) and still nothing!

I tried Chrome, FireFox, Safari, Edge on Mac, Windows 10 and Ubuntu!

Please advise.

Thanks

[v-haibl-msft]

@i3D

I still cannot repro it locally. It seems that your issue is account or machine specific. You will need to create a support ticket at http://support.powerbi.com (see bottom of page).

Best Regards,

Herbert

[i3D]

@v-haibl-msft Thanks mate, I've contacted support.

Cheers