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Power BI Service failing to log in

 I cant log in to the power bi service, the web page just errors.


Status: New
Frequent Visitor

I have a few users who are also getting the "Something went wrong" error in Google Chrome. However if they use incognito mode or IE it works fine. We have tried restarting, clearing cache and temp files to no effect.


Full Error:


Something went wrong.

Please try again later.


Power Bi was unable to read the application metadata.

Pleasecheck the Power BI service status in the below

support page and try again later.

Date and Time: 2020-02-12 01:13:23Z

ActivityId: 67abef6a-0bed-4a3e-8d48-165bbd384888


Community Support

HI all, 


Please test again. If the issue still occurs, please create a support ticket to get help. 


Support Ticket.gif


Best Regards,
Qiuyun Yu