Power BI Report Server September 2019 - Dropdown slicer jumps to top after selecting an item

[Anonymous]

Hello everyone,

I am opening a new issue because there are no news on this bug. I am refering to this post: https://community.powerbi.com/t5/Issues/Dropdown-slicer-jumps-to-top-after-selecting-an-item/idc-p/8...

"When selecting an item in a dropdown slicer, the list of items jumps back to top, making it incredibly frustrating to select multiple values from a long list. Toggling single select does not change this behavior."

In Power BI Desktop it should be fixed because we didn´t see this behaviour recently. But it is still occuring in Power BI Desktop Report Server September 2019 and on the server itselfs.

We are using:

Desktop Version: 2.73.5586.1241 64-bit (September 2019)

Server Version 1.6.7221.30698 (September 2019)

In my case the slicer got a list with 107 differnt items and from the 20th position it is jumping to the top after selecting an item.

Best,

morgy

[v-yuta-msft]

@Anonymous ,

I have made a test but couldn't reproduce your issue, the slicer will not jump to the top when I select one value with scroll bar rolling down. I use the sep version.

 

Regards,

Jimmy Tao

If 

[Anonymous]

Hi Jimmy,

maybe it is important to mention that I am using direct query to a sql server view on prem?

Today someone else reported this issue as well: https://community.powerbi.com/t5/Issues/Dropdown-slicer-jumps-to-top-after-selecting-an-item/idc-p/8...

Cheers

[v-yuta-msft]

@Anonymous ,

I changed the to direct query mode but I am still not able to reproduce your issue. Please open options and clear the cache and check if this issue persists.

 

If this issue still persists, I would suggest you create a support ticket here.

Regards,

Jimmy Tao

[Anonymous]

@v-yuta-msft 

I checked the options and cleared the cache, but still have this issue. Closed and opened the file, still the same issue. From the behaviour, and the fact that others have the same issue, I would think that this is the bug which got already fixed in the normal Power BI version.

Then I will open a ticket, but for report issues I thought this is the correct place.

[Anonymous]

@v-yuta-msft 

New intel that I got: When I am deleting all other pages or unsync the slicer on other pages the issue is not occuring. I think it has something to do with sync slicers. But I already opened a ticket and working with the support.

[Anonymous]

The Power BI Support wrote to me, that they are just looking into Power BI Desktop issues and not Report Server issues. That is a little bit disappointing to hear after many days and shared informations. But they also wrote: "Yes, we have escalated to product team for this fix we will come back to you with ETA on this." and "As issue is in Report server we have escalated to respective, they will be contacting you soon today."

So I understand that this is an acknowledged bug and if I get any more information on this I will report it here.

[Anonymous]

Hello everyone,

I just wanted to report, that this officially is a bug and will be fixed in the next February 2020 Update.

[Surbhi2025_07]

We are also facing the same problem recently - when a user clicks on the date field in the slicer, the report scrolls to the top as soon as the date picker is activated. This forces the user to scroll back down to continue selecting a date, resulting in a really poor user experience for our clients.

This issue was reported as a bug by some users in 2019, but there has been no confirmation of a fix. Could you confirm if this has been resolved for Embedded Power BI, or if there are any plans to address it?