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Power BI Down?

We're getting an error while trying to log into the Power BI service:


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Power BI was unable to read the application metadata. Please check the PowerBI service status in the below support page and try again later.
Date and Time: 2019-10-22 10:09:53Z
ActivityId: e5f00243-a225-47c3-9895-be9cae3b7d9f
Status: New
Not applicable

Italy still down since this morning @Kevin_Brennan

Not applicable

a part of the issue is now fixed.

We can see again our production's apps and connexions but still issue to publish.

4 hours of production outage is very long

Frequent Visitor

This is info I got, not very helpful... Indeed services down for half or working day is huge issue for us 😞


STATUS: In-Progress

Impact is specific to a subset of users who are served through the affected infrastructure.


We're reviewing diagnostic data of a section from caching infrastructure to determine the source of the issue.

Not applicable

@spock1984 thanks

New Member

It's fixed in Barcelona


Regular Visitor

Seems to be fixed in France too. Robot Happy

Skilled Sharer

Well that was a bit of a nightmare! A lot of unhappy users/customers.

The response of the Service Status to acknowledge a problem was poor imo. Has anyone had an indication as to what caused the failure?

Community Support

Hi all, 


Sorry for inconvenience. Please test again, you should be able to access Power BI service now. 


Best Regards,
Qiuyun  Yu

Regular Visitor

Hi Qiuyun Yu,


The portal works now in the sense that it loads the reports that are published, but publishing reports does not work for me. I was getting the "Bad request (400)" error. Now it's just saying "Publishing to Power BI" forever.

P.S.: Also, the reports that I'm trying to republish are not loading. It's just displaying a blank page, while others that are not in progress to be published are being rendered.

Not applicable

It's up for me, but the random gateway failures and now the failing visualizations are even more troubling.