Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Score big with last-minute savings on the final tickets to FabCon Vienna. Secure your discount

Shashi_Pothu-99

Power BI Desktop Unable To Open Getting Error

Submitted by on ‎04-09-2024 06:13 AM

Dear PowerBI Team,

 

Showing an error while opening powerBI desktop,

 

I tried serveral times by unstalling and installing, fixed compatibility issues also from troubleshoot setting desites done everything not opening the same Errot showing "External components has thrown an exception"

 

Looking for accurate solution from you,

 

 

Thanks & Regards

Shashi

 

 

Status: Investigating
See more ideas labeled with:
1 Comment (1 New)
Comments
Anonymous
Not applicable
‎04-10-2024 12:16 AM

Hi @Shashi_Pothu-99 ,

 

Based on the above information, your issue is complex which may need to collect log files for further troubleshooting. Since community support engineers don't have that access, I would suggest opening a Support Ticket. If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn

Idea Statuses