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Hi,
When logging into Power BI desktop for my local AD the login works fine, however when I log into an external Power BI tenant, the log in process loops indefinitely asking for my email address without error message.
This has been happening for a couple of weeks and a colleague has the same problem with a different tenant.
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Currently you can try the workaround shared by @eetter :
1: In desktop, Sign in
2: In the pop-up window, choose the account you signed in with. Then click next
3: in the same pop-up window, now click on "Can't access your account?"
4: In the next pop-up window, click on cancel
5: now, click on "use another account", add the mail address.
Or you can try:
1. Enter your e-mail address
2. In the pop-up window, click 'Use another account'
3. Click 'Sign-in options', sign in to an organization
4. Enter your domain name
5. Re-sign your desktop account to check this issue
Best Regards,
Community Support Team _ Yingjie Li