Power BI Desktop Crashes

[DivyaMalika]

I am using 32-bit Power BI Desktop. My file is 4,977 KB size. When I try to refresh the file, it keeps crashing. It shows system out of memory exception and crashes within few seconds. The files I have used are not too large. Is there a way to solve this?

[v-qiuyu-msft]

Hi @DivyaMalika,

1. Make sure the machine hosts the Power BI desktop meets minimum requirements.

2. Please run the Power BI desktop as Administrator.

3. Please try to run the latest desktop version.

4. Please enable desktop trace log, repeat steps till the error throws out. Upload trace log to your OneDrive, share the link here.

Best Regards,
Qiuyun Yu