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Partner Insights Dashboard Issue

Hi,

 

The MSXI Partner Insights Dashboard stopped working earlier this week. Here's the details. This is a key report to see Partner impact on Consumption. 

 

  • Request ID: 657ecbac-4436-c2ec-eca0-b51929b17e9d
  • Time: Tue Jan 31 2023 15:12:46 GMT-0500 (Eastern Standard Time)
  • Client version: 2302.1.12167-train
  • Error message: Get report failed

Pascal Villeneuve

Status: Investigating

Hi @Pascalvi 

1. Can this dashboard be displayed properly ?

2. Can your internal employees access this dashboard properly ?

3. In what form is dashboard shared to collaborators ?

4. Is the workspace where this dashboard is located a shared capacity or a Premium capacity ?

5. Is the partner's license expired ?

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
v-yetao1-msft
Community Support
Status changed to: Investigating

Hi @Pascalvi 

1. Can this dashboard be displayed properly ?

2. Can your internal employees access this dashboard properly ?

3. In what form is dashboard shared to collaborators ?

4. Is the workspace where this dashboard is located a shared capacity or a Premium capacity ?

5. Is the partner's license expired ?

 

Best Regards,
Community Support Team _ Ailsa Tao

Pascalvi
Employee

@v-yetao1-msft

Here's the link to the dashboard - MSX Insights | Report Catalog (microsoft.com)

 

1. Can this dashboard be displayed properly ? No

2. Can your internal employees access this dashboard properly ? No (we were able to access it as of last week)

3. In what form is dashboard shared to collaborators ? Through MSXI

4. Is the workspace where this dashboard is located a shared capacity or a Premium capacity ? MSXI

5. Is the partner's license expired ? No