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PBI Service NOT loading anything

On North Central region non of the Reports are loading.
Status: Delivered
Comments
v-yulgu-msft
Microsoft Employee
Status changed to: Delivered
 
Anonymous
Not applicable

@v-yulgu-msft : Could you please provide us the RC, what caused the issue?

luisRojas
Regular Visitor

Hello all,

 

@Anonymous  Our Import Reports are now working, but still have issues with the Direct Query Reports.

May need to force the connection again. Any suggestions.

@AndreyRodriguez 

 

Annotation 2019-05-30 211612.jpg

luisRojas
Regular Visitor

Hello @v-yulgu-msft ,

Issue was fix only for import based Reports, but still failing on Direct Query Reports.

Please let us know if anything else can be done in our side. This reports are used in daily maintenance task and being Off Line much time by now, affecting floor support.

Any help will be greatly appreciate.

luisRojas
Regular Visitor

Today morning we did a last try restarting the server where our On Premises Gateway is running. After that the Direct Query Reports started working again.

 

@Anonymous @v-yulgu-msft @AndreyRodriguez 

 

Everything looks to be working smoothly, so far.

 

Thanks,