Newly Added Table not loading after Web Refresh

[disco_sam]

Hi,

I've got a new table added to the dashboard. Everything is working fine on desktop but it keeps disappearing after web refresh. I've looked for all solutions, checking for boolean values on page filters, clearing caches. None of them worked. I do not have this issue before PowerBI update. Can someone please help?

Best regards,

Sam

[v-lili6-msft]

hi  @disco_sam 

Try to republish this report to power bi service and try it again.

https://docs.microsoft.com/en-us/power-bi/create-reports/desktop-upload-desktop-files#republish-or-r...

if you still have the problem, please share the Repro Steps.

Regards,

Lin

[disco_sam]

@v-lili6-msft Yes I've deleted the dataset and report from the workspace and then republish it. But after I did a web refresh the table will disappear again.

It is a simple table from Adobe connector and all other tables from Adobe is working fine except for this newly added one. The other tables are added before the updates though. 

I've tried Table Buffer from the link below as well. But it still doesn't work. It sometimes didnt load after applying the query too. After a manual refresh to the table and then it will load.
https://community.powerbi.com/t5/Power-Query/Data-is-disappearing-between-Power-Query-and-Data-View/...

[v-lili6-msft]

hi  @disco_sam 

strange behavious, I would suggest submit a support ticket to get further help from power bi support team.

https://powerbi.microsoft.com/en-us/support/pro/

Regards,

Lin

[disco_sam]

Hi Lin,

Can you let me know how to raise a support ticket? I clicked on the link you sent and only saw "Report an issue" as shown below, but when I clicked into it, it directed me back to the same thread where i'm posting this now - "to submit an idea" :

[v-lili6-msft]

hi  @disco_sam 

Please refer to this blog:

How to create a support ticket in Power BI

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

submit a support ticket

Regards,

Lin