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New Version Crashing when Refreshing

Trying to refresh my data in a report that's worked fine for months, refreshing every other day to every day.  It now crashes, the refresh wait circle degrades until it freezes then Power BI just disappears.  It's been doing this since I downloaded the latest version yesterday.  Every now and then it will complete the refresh successfully, but it's been 4 times that's it's crashed so far this morning.  Something got "fixed" badly. 

Status: Needs Info
Comments
v-qiuyu-msft
Community Support

Hi @CatThomas,

 

Do you mean the issue happens in Power BI desktop October version 2.63.3272.40262 64-bit (October 2018)? 

 

Does this issue happen to one specific report or all reports during refresh? 

 

Would you please share a video to clarify "It now crashes, the refresh wait circle degrades until it freezes then Power BI just disappears."? Is there error message occurs when the desktop crashes? 

 

Best Regards,
Qiuyun Yu 

 

 

v-qiuyu-msft
Community Support
Status changed to: Needs Info
 
CatThomas
Regular Visitor

Yes, it was the Power BI desktop October version.  I tried both 32-bit and 64-bit with the same results. 

 

On almost every refresh of my report, the wait circle went fine for a while, but it was stuck at evaluating for one of the tables, the rest were waiting.  After a while, the circles started going slower and slower until they stopped and Power BI desktop just disappeared. 

 

I went back to an earlier version after reading through the forums and it's not crashing anymore.  It was on a report that pulled from SCCM and AD and another database and there was no error message, it just poofed.  I can't recreate it now because I went back to the July version.  This is a report that I need to refresh at least every other day, and I needed it refreshed that day so I couldn't wait. 

 

If you need me to update again and get what information I can for you, I may be able to do that.