Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Compete to become Power BI Data Viz World Champion! First round ends August 18th. Get started.

Ebrahim

Multiple users experience Cannot load model" However many users can access the same reports

Submitted by on ‎12-03-2020 11:12 PM

Active directory access has been granted to the users to the workspace and tabular model. 

Users advised to use EDGE. Cached cleared.

Please provided urgent assistance

Status: New
See more ideas labeled with:
2 Comments (2 New)
Comments
v-chuncz-msft
Community Support
Community Support
‎12-06-2020 08:21 PM

@Ebrahim 

 

You may take a look at the post below.

https://community.powerbi.com/t5/Service/cannot-load-model/td-p/961917

Ebrahim
Regular Visitor
‎12-07-2020 09:47 PM

Thank you for your feedback.  The is temporary solution but we need a fix for this issue. Please Help

The following steps seem to resolve the issue:

  • Unpublish the App that the report is published to
  • Delete the dataset of he report. This will delete the report as well.
  • Publish the report to the workspace.
  • Publish the App again.
  • Add all users back to the Permissions tab

NB: Before you unpublish the App go to the App Permissions tab and take a screenshot of all the users who have been granted permission as you will lose this and need to add them back on.

 

Idea Statuses