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Mapbox desktop display colours not matching published reports

I am using a custom colour template for my mapbox desktop display but the mapbox display is not consistent in the published reports - especially after filtering and sorting using a slider.  Any tips?

Status: Investigating

Seems like still could not reproduce this issue in my side.

If this issue is urgent for you, suggest that you can consider creating a support ticket here for further help.

Support Ticket.gif

 

Best Regards,
Community Support Team _ Yingjie Li

 

Comments
v-yingjl
Community Support
Status changed to: Investigating

Could not reproduce it in my side as far as my test.

I am using a custom colour template for my mapbox desktop' -Did it mean the cirlce color in mapbox visual or the report theme color or anything else?

 

Whether consider providing the steps to reproduce it better and the comparison screenshots in Power BI Desktop and Power BI Service.

 

Best Regards,
Community Support Team _ Yingjie Li

Kirsten
New Member

Thanks Yingjie Li.  I used a custom colour template in mapbox to match the filtered selection in the bar chart (see below)

Kirsten_2-1639165890705.png

 And then when the data is filtered, the display no longer matches the map - but only in the PowerBI Service view.  It works fine in the Desktop view (see example below)

 

Desktop view (bar chart matching colour display on map and legend)

Kirsten_0-1639165651168.png

 

PowerBI Service view (inconsistent colour display - bar chart doesn't match map colour or map legend)

Kirsten_1-1639165736067.png

 

v-yingjl
Community Support
Status changed to: Investigating

Thanks for the information. But seem like still could not reproduce it in my side. When I set data colors in mapbox, it works fine in Power BI Desktop and Power BI Service after I have filtered the data in the report.

vyingjl_0-1639377668382.png

vyingjl_1-1639377690948.png

 

Whether consider providing a sample testing file which could reproduce this issue withour any sentive information for further.

 

Best Regards,
Community Support Team _ Yingjie Li

Kirsten
New Member

Terrific help, thanks Yingjie Li.  The mismatch only seems to happen when I apply a slider to the data.  For example, before I select any dates on the slider, the colours match but when I select some dates on the slider, the colours mismatch.  Thanks for having a go at this!

 

Kirsten_0-1639449436629.png

 

v-yingjl
Community Support
Status changed to: Investigating

If both of the visual legends are set the same, after changing the slider caused this issue, still could not reproduce it.

 

If they are set different colors each in the visual, when setting the sliders, the data color pane would only show the filtered fields to set the colors, after changing the slider, other fields in the visuals would show their colors which would be different.

 

Best Regards,
Community Support Team _ Yingjie Li

Kirsten
New Member

Yep, all colours are consistent in the settings - just the display is not matching up.  

 

 

 

 

 

 

v-yingjl
Community Support
Status changed to: Investigating

Seems like still could not reproduce this issue in my side.

If this issue is urgent for you, suggest that you can consider creating a support ticket here for further help.

Support Ticket.gif

 

Best Regards,
Community Support Team _ Yingjie Li