Issues publishing to web

[slittleson]

I have been creating desktop reports and publishing them to my online workspace, then to the web, for the past year without an issue.  Yesterday and today having problems though.  Moves from desktop to my workspace perfectly, but when I try to save for web, the screen just greys out for a long time, and I have to come out of the programme.  Intermittent though.  Any ideas??

[v-cazheng-msft]

Hi @slittleson ,

May I know if you switch to another browser, will you get same issue? Are you using the latest veriosn of browser? Will your colleague encouter the similar issue?

Is this issue taking place on a specific workspace or all the reports in a workspace? What kind of capacity workspace is/are your report(s) resided in? Shared capacity workspace, PPU capacity workspace or Premium capacity workspace? If you move your reprot to another capacity workspace, will you get this issue as well?

Best Regards,

Community Support Team _ Caiyun

[slittleson]

Thank you.  Yes, I get the same result whether using Chrome or Edge.  No other colleagues to try and replicate.  Happens with all the reports in my Workspace intermittently.  I just published one of them to a different space and it saved within a few seconds, and was visible on the web.  Made a small change, and when re-saved, screen just greyed-out, and changes not made when checked the web link

[v-cazheng-msft]

Hi @slittleson ,

Does your report look like this? Just make a little change to the original and nothing changs to the publish to web link.

If so, I think it should associate with the issue happens on Publish to Web recently. And it’s an known issue reported internally(ICM 291820838), refreshing the page helps, issue is not happening 100%. As a workaround, customers can append "&angularOnlyReportEmbed=false" at the end of src URL in the html code generated in Power BI. In additon, there is a fix for such kind of issue. Please be patient for the fix. Thanks!

Best Regards,

Community Support Team _ Caiyun

[slittleson]

No, I just get a full-screen greyed out, although it's transparent, so I can still faintly see the report underneath

[v-cazheng-msft]

Hi @slittleson ,

Thanks for your reply! Does this issue still exist even you refresh your browser?

Best Regards,

Community Support Team _ Caiyun