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Issue with Card Visual Layout After November Power BI Desktop Update

Hello,

The November update of Power BI Desktop messed up the metrics and visuals in my new card visual. It happened with the image in the callout, and the reference labels had their layout changed, no longer keeping the spacing I wanted. This is really frustrating because the users who view the report daily (including the bosses) are not getting the metrics they need.

Could you please provide a fix or workaround for this problem?

Thank you for your support.
Just a sample image for your reference.

TinGibson_0-1763449161749.png

 

Status: Investigating

Yes, this is likely due to changes related to Card GA
https://support.fabric.microsoft.com/known-issues/?product=Power%2520BI

https://powerbi.microsoft.com/en-ie/blog/prepare-for-new-card-visual/
Can you help me understand your specific issue better? See above changes to padding and image that might have impact, also the details around the Divider line and related padding.

Comments
cookiebaker
Regular Visitor

@TinGibsonsame issue here! Really annoying, it seems like the Reference Labels Layout functionality was added/modified, but with that change the Reference space is now in front of the Callout value. I already tried the following things, without success: - Turned off the Background of the Reference Labels Layout; - Changed that background to Transparent; - Played with the paddings of the Reference Labels as well as the callout value, as well as from the entire card, but no success. I wish I could share schreenshot images in this topic to show, but that is not possible. The issue exists in Power BI Desktop Version: 2.149.911.0 64-bit (november 2025). Before last weekend I did not experience the issue. Last time @mattlee successfully helped to fix an other issue with the New Card visual, hopefully it can come to his attention. Currently we only experience the issue in Power Bi Desktop, but not on the Power BI Service (yet) when publishing.

This is related to Jacinda Eng's blog: Preparing for the General Availability of the new Card visual | Microsoft Power BI Blog | Microsoft ...
however the tips of settings to keep existing layout I have already tried and do not work, or are not even there as in the blog's screenshots (f.e. the new Desktop version does not have the Divider option under Reference Label menu, whereas the blog has a screenshot where it does have).

cookiebaker
Regular Visitor
@TinGibson same issue here! Really annoying, it seems like the Reference Labels Layout functionality was added/modified, but with that change the Reference space is now in front of the Callout value. I already tried the following things, without success: - Turned off the Background of the Reference Labels Layout; - Changed that background to Transparent; - Played with the paddings of the Reference Labels as well as the callout value, as well as from the entire card, but no success. I wish I could share schreenshot images in this topic to show, but that is not possible. The issue exists in Power BI Desktop Version: 2.149.911.0 64-bit (november 2025). Before last weekend I did not experience the issue. Last time @mattlee successfully helped to fix an other issue with the New Card visual, hopefully it can come to his attention. Currently we only experience the issue in Power Bi Desktop, but not on the Power BI Service (yet) when publishing.
Ian_Stuart_Rupe
Advocate III
My clients are reporting the same - this needs rolling back Microsoft and fast.
mattlee
Microsoft Employee
Status changed to: Investigating

Yes, this is likely due to changes related to Card GA
https://support.fabric.microsoft.com/known-issues/?product=Power%2520BI

https://powerbi.microsoft.com/en-ie/blog/prepare-for-new-card-visual/
Can you help me understand your specific issue better? See above changes to padding and image that might have impact, also the details around the Divider line and related padding.