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Arvind07

Issue where unable to open paginated report in the powerbi service on CHROME

Submitted by on ‎07-13-2020 04:55 AM

A paginated report has been shared with me, however it does not open in Chrome. It just loads and then a blank page shows. However, the report opens successfully in Edge and IE. This is happening for all users trying to access this report, including the developer. After some reading, I cleared my cache/passwords on Chrome and was to sign in again, but now I cannot open PBI on Chrome, keep getting an error - app.powerbi.com is currently unable to handle this request. HTTP ERROR 500

 

However I can open PBI successfully on Edge and IE... 

Any suggestions...

 

Thank you 

Status: New
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2 Comments (2 New)
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v-chuncz-msft
Community Support
Community Support
‎07-14-2020 01:47 AM

@Arvind07 

 

Try getting a network trace using a tool like fiddler and create a support ticket for assistance if necessary.

 

Arvind07
Regular Visitor
‎07-16-2020 04:08 AM

Hi @v-chuncz-msft 

 

Thanks for the input, I will try fiddler and see what the outcome is.

 

Regards

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