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dniedrauer

Invalid Credentials - SharePoint

Submitted by Resolver I on ‎11-07-2017 02:38 PM

Personal Gateway .... refresh keeps failing due to the following error: 

 

Last refresh failed: Tue Nov 07 2017 16:07:48 GMT-0600 (Central Standard Time) 
Invalid connection credentials.Hide details

Underlying error code:-2147467259 Table: Geography.
Underlying error message:The credentials provided for the SharePoint source are invalid. (Source at https://wilhelmsen-my.sharepoint.com/personal/david_niedrauer_wilhelmsen_com.)
DM_ErrorDetailNameCode_UnderlyingHResult:-2147467259
Microsoft.Data.Mashup.CredentialError.DataSourceKind:SharePoint
Microsoft.Data.Mashup.CredentialError.DataSourcePath:https://wilhelmsen-my.sharepoint.com/personal/david_niedrauer_wilhelmsen_com
Microsoft.Data.Mashup.CredentialError.Reason:AccessUnauthorized
Microsoft.Data.Mashup.MashupSecurityException.DataSources:[{"kind":"SharePoint","path":"https://wilhelmsen-my.sharepoint.com/personal/david_niedrauer_wilhelmsen_com"}]
Microsoft.Data.Mashup.MashupSecurityException.Reason:AccessUnauthorized
Cluster URI:WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID:8ad4b303-7bac-42bd-a2cb-aa153fda8f52
Request ID:c1be4216-f549-6aa6-6a01-0dcbfb5e69ec
Time:2017-11-07 22:07:48Z

 

This is even after using 2OAUTH (or whatever it's called) to update the credentials under data source settings. Help!!! 

Status: Needs Info
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4 Comments (4 New)
Comments
v-haibl-msft
Microsoft Employee
Microsoft Employee
‎11-08-2017 10:20 PM

@dniedrauer

 

Are you able to access https://wilhelmsen-my.sharepoint.com/personal/david_niedrauer_wilhelmsen_com using the same credential which you're using in PBI Service?

Are you able to refresh the same report in PBI Desktop?

Do you enable MFA on you side? If yes, could you please disable the MFA to have a try again?

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Impactful Individual
‎11-08-2017 10:25 PM
Status changed to: Needs Info
 
dniedrauer
Resolver I
Resolver I
‎11-09-2017 07:10 AM

Yes to all. And disabling MFA is not an option at this point. 

v-haibl-msft
Microsoft Employee
Microsoft Employee
‎11-09-2017 09:55 PM

@dniedrauer

 

Currently MFA is not supported currently. This is a known issue. You can take a look at the know issue listed in this blog.

 

Please Note: Some users with MFA enabled accounts are having issues authenticating using the OAuth2 option. The currently available workaround is to use "Basic" Authentication or an account without MFA enabled.

 

A good news is that the fix for MFA will be enabled in the month of December.

 

Best Regards,
Herbert

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