Facing Issue trying to open published file in Power BI Desktop

[c_sagar_mehta]

Facing Issue trying to open published file in Power BI Desktop

App is opening fine on the web but when I click on Edit in Power Bi Desktop facing issue as below

Feedback Type:
Frown (Error)

Timestamp:
2024-03-04T06:19:13.1052558Z

Local Time:
2024-03-04T10:19:13.1052558+04:00

Session ID:
417f4570-031a-4a1a-97fa-db871020d451

Release:
September 2023

Product Version:
2.121.1642.0 (23.09) (x64)

Stack Trace:
Microsoft.PowerBI.Client.Windows.Storage.FileOpenException
at Microsoft.PowerBI.Client.Windows.SSRSService.SSRSPbixFile.<Open>d__32.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.Services.BiPackageOperationHandler.<LoadPbiFile>d__12.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.Services.CurrentFileManager.<ExecuteAndHandleFileOpenErrors>d__35.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.Services.CurrentFileManager.<>c__DisplayClass23_0.<<OpenFileAndSetAsCurrent>b__1>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.<>c__DisplayClass13_0`1.<<BlockUIAndRun>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion[T](Task`1 task)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.BlockUIAndRun[T](Func`1 asyncMethod)
at Microsoft.PowerBI.Client.Windows.Services.CurrentFileManager.OpenFileAndSetAsCurrent(IPowerBIWindowService windowService, IPowerBIFile fileToOpen, Nullable`1 entryPoint)
at Microsoft.PowerBI.Client.Windows.Services.FileOperationUIHandler.<OpenFileInternal>d__44.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass6_2.<<RunApplication>b__7>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.MainWindow.<<ActivateMainWindow>b__116_1>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.121.1642.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.SSRSService.SSRSPbixFile+<Open>d__32","Error":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenException","MethodDef":"MoveNext","ErrorOffset":"525","ErrorCode":"Other"}

OS Version:
Microsoft Windows NT 10.0.22621.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
70 GB

Private Memory:
511 MB

Peak Working Set:
1.06 GB

IE Version:
11.1.22621.0

User ID:
1f36730b-784d-491f-84d3-e509a7799129

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Enabled Preview Features:
PBI_scorecardVisual
PBI_NlToDax
PBI_setLabelOnExportPdf
PBI_dynamicFormatString

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_sparklines
PBI_fieldParametersSuperSwitch
PBI_angularRls
PBI_onObject
PBI_oneDriveSave
PBI_oneDriveShare
PBI_gitIntegration
PBI_newCard

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI Report Server, Power BI

[Anonymous]

Hi @c_sagar_mehta ,

We see that the version you are using is September 2023, please update to the latest version to see if this problem exists.
Since you’re running an older version of Power BI Desktop, updating to the latest version might resolve the issue.

Best regards.
Community Support Team_Caitlyn

[c_sagar_mehta]

Thanks Caitlyn,

it is working fine now. It was an integration issue.