Export to PDF - Scaling Issue

[Anonymous]

Previously users have been able to export a report to PDF and the report pages scale automatically to fit the page. As of last week when exporting to PDF only a very small portion of the page gets exported to the PDF page, and I'm not sure why the sudden change or how to fix it?

If I select Print Current Page and then Save as PDF I am able to get one page out scaled appropriately, however this is not a great solution for a multi-page report.

Any suggestions?

Thanks,

Vicky

[v-qiuyu-msft]

Hi @Anonymous, 

Does the issue happen when you export the report to PDF in Power BI service? Would you please share the screenshot about "Print Current Page" option? 

Based on my test, if we export the report to PDF in Power BI desktop, there is no "Print Current Page" option, only Current Values or Default Values for us to choose. Also the exported PDF file doesn't have scale issue. 

If possible, please share a pbix file with us. You can upload it to your OneDrive and paste the share link here. Please do remove sensitive data in the report before sharing. 

Best Regards,
Qiuyun Yu 

[Anonymous]

Hi @v-qiuyu-msft 

This problem is occuring for customers trying to export to PDF from PBI service, customers do not use PBI desktop. Previously this functionality has worked well for the report in question, no changes have occured to the report and all of a sudden the functionality is no longer working as it did before. 

Thanks

[v-qiuyu-msft]

Hi @Anonymous, 

I would suggest you create a support ticket to let engineers look into the issue on your side. 

Best Regards,
Qiuyun Yu