Error when downloading Workspace's App

[Anonymous]

Hi,

When trying to download a workspace's app this morning, I've received the following error for a workspace.

"We couldn't install <workspace app>

Please check that any info you entered is correct. If unsuccessful, please try again later."

This workspace works for other users, but other workspaces (that work for me) do not work for them. We have access/permission to all the workspaces. 

[v-qiuyu-msft]

Hi @Anonymous,

Please run the Fiddler with below option enabled then repeat the steps to reproduce the issue, save all sessions and share .saz file with us. 

Best Regards,
Qiuyun Yu

[Anonymous]

Hi @v-qiuyu-msft, @Vicky_Song

What is the best way to share the Fiddler file with you? Is there an email to send this directly to you?

[v-qiuyu-msft]

Hi @Anonymous,

You can upload the Fiddler trace file to your OneDrive or Dropbox and send the link in private message. 

Best Regards,
Qiuyun Yu