Error "We couldn't get the data for this visual due to an authentication error"

[MarianaMM96]

This error crashed my whole powerbi file (tables appear as non-existent in table view and in the Data sidebar), except for the model view and PowerQuery

Feedback Type:
Frown (Error)

Timestamp:
2023-10-06T22:15:59.2270501Z

Local Time:
2023-10-06T23:15:59.2270501+01:00

Session ID:
1a761781-df9d-49a6-a7af-82901f8c33f1

Release:
September 2023

Product Version:
2.121.903.0 (23.09) (x64)

Stack Trace:
Javascript:Error
System.AggregateException: One or more errors occurred. ---> Microsoft.PowerBI.ExploreHost.Errors.ConceptualSchemaCreationException: Unexpected Exception. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.PowerBI.ExploreHost.SemanticQuery.ClientConceptualSchemaExtender.ParseGroupMetadata(IColumn column)
at Microsoft.PowerBI.ExploreHost.SemanticQuery.ClientConceptualSchemaExtender.GetColumnMetadata(String entityName, String propertyName, Boolean& calculated, GroupsMetadata& groupsMetadata, BinsMetadata& binsMetadata)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.CreateColumn(IConceptualColumn input, IClientConceptualSchemaHelper helper)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.Create(IConceptualProperty input, IClientConceptualSchemaHelper helper, QueryableState queryableState)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.Create(IReadOnlyList`1 input, IClientConceptualSchemaHelper helper)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.Create(IConceptualEntity input, Boolean canEdit, IClientConceptualSchemaHelper helper)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.Create(IList`1 input, Boolean canEdit, IClientConceptualSchemaHelper helper)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.Create(IConceptualSchema input, Boolean canEdit, IClientConceptualSchemaHelper helper, Boolean isExtendable)
at Microsoft.PowerBI.ExploreHost.SemanticQuery.GetConceptualSchemaFlow.InternalRun()
--- End of inner exception stack trace ---
at Microsoft.PowerBI.ExploreHost.SemanticQuery.GetConceptualSchemaFlow.InternalRun()
at Microsoft.PowerBI.ExploreHost.ExploreClientHandlerBaseFlow.<RunAsync>b__9_0()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.ExploreHost.ExploreClientHandlerBaseFlow.<RunAsync>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.ExploreHost.ExploreClient.<GetClientConceptualSchemaAsync>d__13.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.ExploreHost.Contracts.ExploreHostExtensions.<>c__DisplayClass0_0.<<GetClientConceptualSchemaAsyncSafe>b__0>d.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Microsoft.PowerBI.Client.Windows.Modeling.Hosting.DesktopModelingHost.<>c__DisplayClass32_0.<ExecuteSynchronizedWithModelChanges>b__0()
at System.Threading.Tasks.ContinuationResultTaskFromResultTask`2.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.ExploreHost.Contracts.ExploreHostExtensions.<GetClientConceptualSchemaAsyncSafe>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.SemanticQueryHostService.<GetConceptualSchemaCore>d__16.MoveNext()
---> (Inner Exception #0) Microsoft.PowerBI.ExploreHost.Errors.ConceptualSchemaCreationException: Unexpected Exception. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.PowerBI.ExploreHost.SemanticQuery.ClientConceptualSchemaExtender.ParseGroupMetadata(IColumn column)
at Microsoft.PowerBI.ExploreHost.SemanticQuery.ClientConceptualSchemaExtender.GetColumnMetadata(String entityName, String propertyName, Boolean& calculated, GroupsMetadata& groupsMetadata, BinsMetadata& binsMetadata)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.CreateColumn(IConceptualColumn input, IClientConceptualSchemaHelper helper)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.Create(IConceptualProperty input, IClientConceptualSchemaHelper helper, QueryableState queryableState)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.Create(IReadOnlyList`1 input, IClientConceptualSchemaHelper helper)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.Create(IConceptualEntity input, Boolean canEdit, IClientConceptualSchemaHelper helper)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.Create(IList`1 input, Boolean canEdit, IClientConceptualSchemaHelper helper)
at Microsoft.InfoNav.Data.Contracts.Internal.ClientConceptualSchemaFactory.Create(IConceptualSchema input, Boolean canEdit, IClientConceptualSchemaHelper helper, Boolean isExtendable)
at Microsoft.PowerBI.ExploreHost.SemanticQuery.GetConceptualSchemaFlow.InternalRun()
--- End of inner exception stack trace ---
at Microsoft.PowerBI.ExploreHost.SemanticQuery.GetConceptualSchemaFlow.InternalRun()
at Microsoft.PowerBI.ExploreHost.ExploreClientHandlerBaseFlow.<RunAsync>b__9_0()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.ExploreHost.ExploreClientHandlerBaseFlow.<RunAsync>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.ExploreHost.ExploreClient.<GetClientConceptualSchemaAsync>d__13.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.ExploreHost.Contracts.ExploreHostExtensions.<>c__DisplayClass0_0.<<GetClientConceptualSchemaAsyncSafe>b__0>d.MoveNext()<---

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.121.903.0","ModuleName":"","Component":"","Error":"Error","MethodDef":"","ErrorOffset":"-1:-1","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.22621.0 (x64 pt-PT)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
70.6 GB

Private Memory:
639 MB

Peak Working Set:
1.02 GB

IE Version:
11.1.22621.0

User ID:
18a83b59-e104-4cf8-aead-e84310ad3bbe

Workbook Package Info:
1* - pt-PT, Query Groups: 5, fastCombine: Enabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_setLabelOnExportPdf
PBI_dynamicFormatString
PBI_newCard

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_angularRls
PBI_onObject
PBI_oneDriveSave
PBI_oneDriveShare
PBI_gitIntegration

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
125%

Supported Services:
Power BI

[Anonymous]

Hi  @MarianaMM96 

Did you do any updates during the period? If you are using PBI Service directly to get the pbix file, is there a problem?

Best Regards,
Community Support Team _ Ailsa Tao