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Error could not copy visual

I ran into the error message "Couldn't copy to clipboard - It looks like server's busy" after click at the button "Copy as image with caption". I already tried workaround such as change web browser, clear cache. It also happen with different account, in different Wifi. Last week we still use copy button and it worked fine.

Any ideas how can I fix it, thank you.

Status: Delivered

Hi all ,

This issue has been fixed , please check it on Service .


Best Regards,
Community Support Team _ Ailsa Tao

Regular Visitor

I am also experiencing this same problem for 2 weeks now.

New Member

I have the same problem until recently everything worked fine, now I did the same procedures as @truong_tran_be and nothing worked either.

Helper I

I am also facing the same issue. Any workaround available for this problem ?

New Member

Also facing the same issue.

Community Support
Status changed to: Accepted

Hi  @truong_tran_be 

We have seen on the internal platform that other engineers have reported this issue and submitted it. 

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!


Best Regards,
Community Support Team _ Ailsa Tao

Regular Visitor

I am having a same problem here. I keep getting this error message when I try to copy image from dashboard.




Advocate II

Same issue here for my users

New Member

Good afternoon,


Just reporting that my entire company is also experiencing the same issue across multiple support centers in different states.


@v-yetao1-msft  Are there any workarounds (other than taking a screenshot)?

Regular Visitor

Also happening to my Company. Different users, different browsers.

Helper II



We are also facing the same issue for any Power BI report visual in our company, pleae let us know if there is any solution availalble.