Error Message - External component has thrown an exception

[Boudrel1]

Hello,

When I try to start Power BI, the program will startup breifly then shut down abbruply then give me the following error message:

Feedback Type:
Frown (Error)

Error Message:
External component has thrown an exception.

Stack Trace:
System.Runtime.InteropServices.SEHException
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.RunDialog(Form form)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.PowerBI.Client.Program.<>c.<RunApplication>b__5_13()
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass5_1.<RunApplication>b__4()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
External component has thrown an exception.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleExceptionsWithNestedTasks(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.RunApplication(String[] args)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

Error Code:
-2147467259 (0x80004005)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.115.663.0","ModuleName":"PBIDesktop.exe","Component":"Microsoft.PowerBI.Client.Program+<>c","Error":"System.Runtime.InteropServices.SEHException","MethodDef":"<RunApplication>b__5_13","ErrorOffset":"15"}

PowerBIUserFeedbackServices_IsReported:
True

Any feedback would be appreciated.

[Anonymous]

Hi @Boudrel1 

1. Can I open it normally before? Have you made changes in the meantime ?

2. Did Power BI Desktop match the architecture (x86 or x64) of your Windows OS ?

3. What is your PBI Desktop version ? If you uninstall the Desktop , reinstall the latest one , will you meet the same error when you open PBI Desktop ?

Best Regards,
Community Support Team _ Ailsa Tao

[Mike23]

I am also having this same error.  It started only after downloading hthe March 2023 Power BI desktop version.  the error windows pops up immediately after opening Power BI and then kicks you out/closes the software.