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Dataset Refresh Failure

Hi,

 

I am facing a issue that the dataset is not refreshing. I checked with gateway on both ends i.e. Power BI Pro and Server and both are displaying as ONLINE.

And If it completes the data in the dataset is the same.

 

Please find the detail below:

PowerBIRefreshfail.JPG

Cluster URI:

WABI-US-NORTH-CENTRAL-B-redirect.analysis.windows.net

Activity ID:

5af59e39-b9ce-9230-f680-f9fe8890218c

Request ID:

33071cde-2787-1c25-0739-c034e8ec82dd

Time:

2018-02-16 14:23:31Z

 

The refresh history is:

 

Capture1.PNG

Status: Needs Info
Comments
v-qiuyu-msft
Community Support

Hi @p_shashwat,

 

Please download the report and open it in Power BI desktop, check if you can refresh data successfully. 

 

Also please check if any detail error logged in On-premises data gateway service logs (C:\Users\PBIEgwService\AppData\Local\Microsoft\On-premises Data Gateway\Gateway*.log)

 

Best Regards,
Qiuyun Yu

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
p_shashwat
Regular Visitor

 

I have the orginal dataset in server and it is refreshing as it should.
The Error in the gateway file is https://collectibilitree.blacktreehealthcare.com/CollectibilitreeTest/Handlers/error_gateway.txt
Below are the snapshots of the gateway status on both PowerBI and server level

 

ServerGateway.PNGDatasetGatewayDetail.PNG