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Data Refresh

Submitted by Anonymous on ‎06-23-2022 03:15 AM

Hi,

I have multiple PowerBI reports that I can't seem to refresh. When I go to the dataset and click refresh now, nothing happens. I was just wondering if anyone else was having this issue or knew how to fix it.

Status: Investigating
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7 Comments (7 New)
Comments
Anonymous
Not applicable
‎06-24-2022 12:02 AM

Hi @RebeccaBradley 

When you go to the dataset and click refresh now , you can go to dataset settings to check the refresh history . If refresh failed , you can see the detailed error info in refresh history .

Ailsamsft_0-1656054150762.png

Best Regards,
Community Support Team _ Ailsa Tao

Anonymous
Not applicable
‎06-24-2022 05:49 AM

Hi @Anonymous,

 

I have tried looking at that but it only shows the refresh data from last week, not any of the times that I have tried to update the datasets this week. Not sure why it won't refresh.

 

Many Thanks,

Rebecca

Anonymous
Not applicable
‎06-27-2022 12:48 AM

Hi @Anonymous 

Can your datasets be refreshed normally before ? When you manually refresh, there is no response at all? Not even an error message?

 

Best Regards,
Community Support Team _ Ailsa Tao

Anonymous
Not applicable
‎06-27-2022 02:19 AM

Hi @Anonymous ,

 

They were able to refresh a couple of weeks ago and the refresh details would show up in the 'Refresh History'.

But now, when I hit manual refresh the refresh box flashes in the top right of the screen and then immeadiiately disappears. After this there is no error message and nothing new shows up in the 'Refresh History' section.

 

Kind Regards,

Rebecca

Anonymous
Not applicable
‎06-27-2022 10:46 PM

Hi @Anonymous 

It seems to be a browser issue as everything works fine on my side. Have you tried manual refresh on other computers or browsers ? Are all data set refreshes unsuccessful on your Service at present ?

 

Best Regards,
Community Support Team _ Ailsa Tao

Anonymous
Not applicable
‎06-28-2022 01:08 AM

Hi @Anonymous 

 

I have just tried using another browser but I am still having the same issue. I have also tried refreshing all of my data sets but none of them work. 

 

Kind Regards,

Rebecca

Anonymous
Not applicable
‎06-29-2022 11:48 PM

Hi @Anonymous 

The info listed in Refresh history is not necessarily correct. You can check the status of these datasets through the API.

 

Firstly, please try Get Refresh Execution Details REST APIs with Postman tool to check the real status of the dataset refresh.

Datasets - Get Refresh Execution Details - REST API (Power BI Power BI REST APIs) | Microsoft Docs for My workspace dataset

Datasets - Get Refresh Execution Details In Group - REST API (Power BI Power BI REST APIs) | Microso... for another workspaces

 

 

Secondly, try Get Refresh History REST APIs as well to ensure info listed in Refresh history dialog is proper.

Datasets - Get Refresh History - REST API (Power BI Power BI REST APIs) | Microsoft Docs for My workspace

Datasets - Get Refresh History In Group - REST API (Power BI Power BI REST APIs) | Microsoft Docs for other workspaces

 

After these steps, if the response info shows refresh is completed, then it means the info displayed on the Refresh history dialog is imprecise. If these info shows refresh is still in progress, then it means the refresh is stuck and please try Cancel  Refresh REST APIs to cancel the refresh and restart.

Datasets - Cancel Refresh - REST API (Power BI Power BI REST APIs) | Microsoft Docs for My workspace

Datasets - Cancel Refresh In Group - REST API (Power BI Power BI REST APIs) | Microsoft Docs for other workspaces

 

Best Regards,
Community Support Team _ Ailsa Tao

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