Dashboard loading error

[tsimao]

Hi,

I had my dashboar working correctly and now without making any changes it stopped loading all the graphics, can you please help?

Thank you,

Feedback Type:
Frown (Error)

Timestamp:
2024-09-16T09:06:05.3378796Z

Local Time:
2024-09-16T10:06:05.3378796+01:00

Session ID:
59814767-771d-4103-a11c-04fa4f2b1e7e

Release:
August 2024

Product Version:
2.132.908.0 (24.08) (x64)

Stack Trace:
Host:
at Microsoft.PowerBI.ReportingServicesHost.ModelMetadataProvider.ExecuteSchemaCommand[T](ExploreHostDataSourceInfo dataSourceInfo, IDbConnectionPool connectionPool, IConnectionFactory connectionFactory, IConnectionUserImpersonator connectionUserImpersonator, QueryExecutionOptionsBase queryExecutionOptions, ITelemetryService telemetryService, Func`2 action, String failTelemetryMessage, ServiceErrorStatusCode statusCode, ExploreBaseEvent exploreEvent)
at Microsoft.PowerBI.ReportingServicesHost.ModelMetadataProvider.<>c__DisplayClass10_1.<GetModelMetadata>b__1(ExploreBaseEvent timedEvent)
at Microsoft.PowerBI.ReportingServicesHost.ExploreTelemetryService.<>c__DisplayClass4_0`1.<RunInActivity>b__0(ExploreBaseEvent activity)
at Microsoft.PowerBI.ReportingServicesHost.ExploreTelemetryService.RunInActivity(String activityName, Action`1 action)
at Microsoft.PowerBI.ReportingServicesHost.ExploreTelemetryService.RunInActivity[T](String activityName, Func`2 action)
at Microsoft.PowerBI.ReportingServicesHost.ModelMetadataProvider.GetModelMetadata(ModelMetadataRequest request)
at Microsoft.PowerBI.ReportingServicesHost.ModelMetadataProvider.GetConceptualSchema(ModelMetadataRequest request, ConceptualSchemaBuilderOptions builderOptions, ParseConceptualSchema parse)
at Microsoft.PowerBI.ReportingServicesHost.ReportingSession.GetConceptualSchema(String modelMetadataVersion, Nullable`1 translationsBehavior, ParseConceptualSchema parse)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.<>c__DisplayClass38_0.<GetConceptualSchema>b__0()
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.HandleModelRetrievalExceptions[T](Func`1 wrappedCall, ServiceErrorStatusCode statusCode)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.GetConceptualSchemaAndHandleExceptions(Func`1 getConceptualSchema, String maxModelMetadataVersion, ModelDaxCapabilities& daxCapabilities)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.GetConceptualSchema(IPowerViewHandler powerViewHandler, String databaseID, String maxModelMetadataVersion, Nullable`1 translationsBehavior, ModelDaxCapabilities& daxCapabilities)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.<>c__DisplayClass31_0.<TryGetConceptualSchema>b__0()
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.TryGetStructureImpl[T](Int64 modelID, ServiceErrorExtractor extractor, Func`1 getStructure, Func`2 validateStructure, T& structure, ServiceError& serviceError)

Javascript&colon;ShowErrorDialog
at ErrorHostService.ShowErrorDialog(args)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.132.908.0","ModuleName":null,"Component":"Microsoft.PowerBI.ReportingServicesHost.ModelMetadataProvider.<>c__DisplayClass10_1","Error":null,"MethodDef":"<GetModelMetadata>b__1","ErrorOffset":"","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.22631.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
70.8 GB

Private Memory:
513 MB

Peak Working Set:
1.06 GB

IE Version:
11.1.22621.0

User ID:
dc0e1723-f8cf-4e89-abe9-f86686a5d731

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Enabled Preview Features:
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_setLabelOnExportPdf
PBI_dynamicFormatString
PBI_oneDriveSave
PBI_oneDriveShare
PBI_useModernPublishDialogs
PBI_gitIntegration
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_generateMeasureDescriptionsButton
PBI_desktopReportAuthoringCopilot

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_onObject
PBI_odspSaveBackgroundUpload
PBI_publishDialogsSupportSubfolders
PBI_tmdlInDataset
PBI_enhancedReportFormat
PBI_qnaImproveLsdlCopilot
PBI_visualCalculationsAuthoring

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

[v-yetao1-msft]

Hi @tsimao 

You mentioned that your dashboard doesn't load visual, does visual display properly on the report associated with the dashboard? If you regenerate a dashboard with the same report, will the newly generated dashboard load visual?

Best Regards,
Community Support Team _ Ailsa Tao