Couldn't retrieve the data for this visual. Please try again later. - CAN ANYONE PLEASE HELP RESOLVE

[megan_hunter]

We are hving a strange issue.  Data for half of our page is appearing, but the 2nd set of data (separate graph) will not load.  Receied the error message below:

 

Couldn't load the data for this visual

Couldn't retrieve the data for this visual. Please try again later.

Activity ID: 3435dda9-f8a8-47d8-8e29-cada55b608b4
Request ID: 6a4ceb37-e1f1-f5ca-50df-9aa3ef1e9803
Correlation ID: c870a589-1ee3-3a5f-b7f4-e5c0e961aac3
Time: Tue Aug 02 2022 16:20:46 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.18800.33
Client version: 2208.1.12539-train
Cluster URI: https://wabi-us-north-central-h-primary-redirect.analysis.windows.net/

[Anonymous]

Hi @megan_hunter ,

We have submitted to internal icm 324007432 , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.

Best Regards,
Community Support Team _ Caitlyn