Copy Visual as image not working - something went wrong

[kathleeng23]

In the last few days, we are no longer able to use the Copy Visual as image icon on visuals in our reports and apps.  The error returned just says 'something went wrong'.

[paddysellsfruit]

Commenting to follow, issue has returned for us too. Copying a matrix works fine, but all our bar charts and line charts no longer allow copying again!

[Autofan1985]

Tried copying several visuals on my site, but no issues (yet) here.

[Anonymous]

Issue has returned for us too. Copying a matrix works fine, but all our bar charts and line charts no longer allow copying again.

[UweG]

Unfortunately the same for us, some visuals work, others don't - mainly seen it happening with bar charts ...

[wynhodgkiss]

@AilsaTao , can you please confirm if this issue has been re-opened? Above you have marked it as delivered but with it now clearly back and multiple comments being added to this thread and multiple similar threads it may require some clarity as to which thread is open and which not.

[achrafkasmi]

hello the Issue has returned

[Anonymous]

Having same issue here with all visuals 😞

[ffanchy]

Having the same problem also.

[NeilRoss]

When i try an copy a visual it just says something went wrong and offers no info re error. Some visuals work and some dont. See attached picture. Has anyone seen this before and have any idea what the issue is.?

 

[Srabani_PBI]

Somthing unexpected happened. could not copy the image:

Does any one know if any solution exist