Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

0

Connection error - cant use anything in online BI service

Submitted by Anonymous on ‎04-06-2017 07:03 AM

I'm desperatelly trying to connect to the powerbi service but after I'm logged in, as I'm waiting for my dashboards to appear, I'm getting a 

 

Connection error

Your connection has been lost. Please check etc etc....

 

I can upload datasets just fine from the PC app, but whey I try to open the online page... NADA.... totally messed up...

 

please help

Status: Delivered
See more ideas labeled with:
4 Comments (4 New)
Comments
v-haibl-msft
Microsoft Employee
Microsoft Employee
‎04-06-2017 11:45 PM

@Anonymous

 

Have you tried to sign in Power BI Service in different browsers? You can firstly delete the cache in browser settings. You can also try with IE private mode.

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Impactful Individual
‎04-06-2017 11:45 PM
Status changed to: Needs Info
 
Anonymous
Not applicable
‎04-07-2017 12:56 AM

@v-haibl-msft@Vicky_Song

 

hi

 

yes, had tried all three browsers, chrome, IE, ffox.

 

today, did nothing but it now works... probably some service outage

 

 

 

Vicky_Song
Impactful Individual
Impactful Individual
‎04-07-2017 01:21 AM
Status changed to: Delivered
 
Idea Statuses