Good morning,
I've had this bug with . SVG files that we use as Canvas backgrounds in our Power BI. The method by exporting through powerpoint to SVG we use is similar to guy in a cube: (https://www.youtube.com/watch?v=pKkav_W-jiQ @ timestamp 5:44).
Recently the desktop and service are cut but the version in MS Teams is still good. I’ve recently adopted JPEG however this isn’t ideal as the image isn’t as sharp. Has there been any progress with this issue?
Seems this has occurred to at least two other users:
Canvas Background not fit in the power BI desktop ... - Microsoft Power BI Community
Custom Canvas Background Not Fully Loading - Microsoft Power BI Community
See below screenshot.
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Hi @J3an ,
Have you tried the workaround mentioned in the thread above? This issue has been previously feed back to the product team by ticket support engineers, but there is no clear ETA for fix.
”My custom backgrounds were saved as a '.svg' file and uploaded in PowerBI. When changing the file to a '.jpg' and uploading it to PowerBI, the bug ceased to exist.“
Best regards.
Community Support Team_ Caitlyn