Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Be one of the first to start using Fabric Databases. View on-demand sessions with database experts and the Microsoft product team to learn just how easy it is to get started. Watch now

elizabethcosta

Cancellation occurred while sending or receiving a request

Submitted by on ‎01-12-2018 03:57 AM

Hello, I need some help. I can not update the reports. Through the on-demand and scheduled update, the message "Cancellation occurred while sending or receiving a request" appears.

Status: Needs Info
See more ideas labeled with:
8 Comments (8 New)
Comments
v-qiuyu-msft
Community Support
Community Support
‎01-14-2018 10:41 PM

Hi @elizabethcosta,

 

1. Did this issue happen to one specific report or all reports? 

2. Please go to Dataset Settings, check if all settings are fine. 

3. Did the report require gateway to refresh. If it does, please update gateway to the latest version. 

4. As the refresh is failed, there should be RequestID and Cluster name, please share those two information with us. 

 

Best Regards,
Qiuyun Yu 

Vicky_Song
Impactful Individual
Impactful Individual
‎01-14-2018 10:42 PM
Status changed to: Needs Info
 
elizabethcosta
Regular Visitor
‎01-15-2018 09:19 AM

Hi @v-qiuyu-msft

1. No, it happened with more than one dataset, but some still work.

2. Everything is fine in the data set settings.

3. Did not request.

4. 

pb gateway error.JPG

 

Best Regards,
Elizabeth

v-jiascu-msft
Microsoft Employee
Microsoft Employee
‎01-17-2018 04:32 AM

Hi Elizabeth,

 

I would suggest filing a support ticket here.

create ATicket

 

Best Regards,

Dale

MarcinBajda
Frequent Visitor
‎02-02-2018 06:25 AM

Hi, I had the same issue today.
In my case there was problem with xlsx file that has relation to the field that was by mistake left empty (in one row).

So check Your data model and data inside it 😉

 

Best Regards,
Marcin

mitsu
Resolver IV
Resolver IV
‎02-16-2018 07:53 AM

I have the same issue the model however process appropiately on the PBI desktop .  Any suggestions .

heater99
New Member
‎02-27-2018 07:33 AM

I had this issue with 2 reports, both using the same gateway.  For one, I refreshed all the tables in Power BI desktop and republished the report and it works fine.  For the second, I did the same thing but am still getting the same error.  I removed all the data tables from the refresh and still no luck.  I built a new .pbix file with all the same data tables and it refreshes just fine.  Maybe something with the measures as I have not recreated all of them.  This is extremely labourious...  Posting here in case some other suggestions come up.

deangelodenis
Helper I
Helper I
‎04-11-2018 03:49 PM

Hi @elizabethcosta,

 

I'm fighting with the same problem. If I refresh the dataset from the Power BI desktop, everything works great, but if I try from the Service, I get the same error Msg that you said.

 

Could you fix that? 

Idea Statuses