Can't turn off tooltips in phone layout for Hierarchy slicer

[kynotvok]

Hi. I turned off tooltips in formatting pane for Hierarchy slicer, but they still appear in phone layout.

Jan Pieter Posthuna says this problem related to mobile app and not the visual.

[v-qiuyu-msft]

Hi @kynotvok, 

I have reported this issue internally: CRI 157144470. Will update here once I get any information. 

Best Regards,
Qiuyun Yu

[v-qiuyu-msft]

Hi @kynotvok, 

I got information below: 

"First, there is no click in mobile/touch device but tap and long-tap.

In Power BI Mobile app, tooltip is shown when the user long-press on a data point in a visual.

Single tap, which is the touch equivalent for mouse click, only makes a selection in the visual - selection of a slicer value for example.

If the user long-press (also known as press&hold), then the app shows the tooltip. The app ignores desktop setting no to show tooltip since in mobile app, the tooltip also functions as the context menu, and have actions in addition to the tooltip itself."

Best Regards,
Qiuyun Yu

[kynotvok]

Hi @v-qiuyu-msft 

thanks, but unfortunatelly tooltips appear when user not only long-press, but also when single tap. Selection works fine at the begining but after a couple of selections it stops working and you just get tooltips after each single tap. So it makes working with visual impossible.

[v-qiuyu-msft]

Hi @kynotvok, 

I already delivered your concern internally, will update here once I get any information. 

Best Regards,
Qiuyun Yu

[v-qiuyu-msft]

Hi @kynotvok, 

I got information that "Please provide pbix file and video of the issue as we cant repro and tooltips is working on mobile only with long tap". 

Best Regards,
Qiuyun Yu

[kynotvok]

Hi @v-qiuyu-msft ,

you will find pbix file and video of the issue on the link below.

I've created a new file only with a hierarchy slicer and it still doesn't work well.

Sometimes hierarchy slicer completely stops responding, but I couldn't catch it on video.

https://goodwine2-my.sharepoint.com/:f:/g/personal/kovtonyuk_a_goodwine_ua/EmzabWxiDzBHrFVYW6MWGLYBG...

[kynotvok]

Hi, @v-qiuyu-msft !

Are there any news?

[v-qiuyu-msft]

Hi @kynotvok, 

Sorry I missed your last post. I just have delivered your information internally, will keep you update here once I get any information. 

Best Regards,
Qiuyun Yu 

[kynotvok]

Hi, @v-qiuyu-msft !

Could you please give me any update on my issue?