Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Join the Fabric FabCon Global Hackathon—running virtually through Nov 3. Open to all skill levels. $10,000 in prizes! Register now.

Can't refresh in service

Submitted by Anonymous on ‎03-12-2019 04:38 AM

Hi - We are having problems not being able to refresh reports in the service.

 

Our scheduled refreshes aren't working either.

 

We are using Power BI Premium and are based in the UK.

 

Status: New
See more ideas labeled with:
28 Comments (28 New)
Comments
petersoelberg
Frequent Visitor
‎03-12-2019 07:29 AM

We're having the same issues in Denmark.

Goofr
Advocate IV
Advocate IV
‎03-12-2019 07:39 AM

We have two customers in Belgium.

One works fine, the other is facing the same problems as stated above.

 

Anonymous
Not applicable
‎03-12-2019 07:44 AM

We are also having same issues with manual refresh.. Below dataset are not refreshed in Service (after publishing from Desktop)

 

Current local time : 20:14 IST

The time seen in below photo is the publishing time from Desktop to Service. I am not able to manually refresh. Tried with many datasets. 

 

Capture.JPG

 

jzaldanav07
New Member
‎03-12-2019 08:15 AM

Same in El Salvador Central America. Problem to refresh the reports

Nishantjain
Continued Contributor
Continued Contributor
‎03-12-2019 09:12 AM

Having same issue in UK too. I can't even publish from desktop

 

I briefly saw a note in the support page about this but it has been taken off since. 

 

 

 

 

Anonymous
Not applicable
‎03-12-2019 10:04 AM

We are also having issues publishing from the desktop. I've raised a ticket with Microsoft but not heard anything back yet.

v-qiuyu-msft
Community Support
Community Support
‎03-12-2019 11:16 PM

Hi all, 

 

Please test again. If the issue still occurs, please share the detail error information when the refresh is failed. 

 

Best Regards,
Qiuyun Yu 

Anonymous
Not applicable
‎03-12-2019 11:30 PM

Helllo Qiuyun Yu 

 

Can you acknowledge about the specific problem from Microsoft side and whether it is fixed 100% or partially ? 

 

The refresh are starting properly today so far.. more details will be gathered after some observations..

 

 

Nishantjain
Continued Contributor
Continued Contributor
‎03-13-2019 12:35 AM

It is better now. I have manged to publish my reports yesteday. 

 

As requetsed by @Anonymous can you please share more details of the error from Microsoft side and has this been fixed permanently. 

 

This issue occured last week as well so I am a bit concerned about the stability of the platform

 

Thanks

Nishant

Anonymous
Not applicable
‎03-13-2019 01:07 AM

@v-qiuyu-msft 

 

The issue is NOT fixed. There is no failure details to be shared though.. .

 

Started manual refresh waiting since long...

 

 

Current Local time: 1:36 PM

Refresh started : 1:15 PM, 1:25 PM, ...

1Capture.JPG

 

 

Idea Statuses