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cassidy

Bug: Excel Power BI Datasets is showing Blank pane to Users

Submitted by Power Participant on ‎04-27-2023 11:35 AM

Starting around 4/21, users across multiple tenants started see a blank white pane when trying to choose a Power BI Dataset in Excel.

 

Blank Datasets.png

Status: Accepted

Hi @cassidy ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

 

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32 Comments (32 New)
Comments
cassidy
Power Participant
Power Participant
‎05-05-2023 08:17 AM

Also back for us.  @v-xiaoyan-msft is there an official comment of this being fixed?

cassidy
Power Participant
Power Participant
‎05-11-2023 08:47 AM

@v-xiaoyan-msft this seems to be resolved, though without communication.  Perhaps this should be closed and the fix explained so that others understand the resolution?

Liam-MX
Regular Visitor
‎09-29-2023 01:25 AM

I am also experiencing this issue. Can we please get an answer on this?

MarkBattista
Regular Visitor
‎10-12-2023 12:35 PM

This just happened to me today. How do we resolve the issue? I see no response other than "it started working again"

SuperKhazd0rf
Frequent Visitor
‎11-03-2023 07:06 AM

Same issue here...

djpirra
Helper III
Helper III
‎11-06-2023 02:01 AM

Any update on this? 

This was working fine before and now its showing as blank.

 

Liam-MX
Regular Visitor
‎11-06-2023 05:38 PM

Closing office apps or reboot seemed to fix it, temporarily at least...

djpirra
Helper III
Helper III
‎11-06-2023 09:44 PM

Closing Excel and reopen to me did nothing... Still same issue.

Liam-MX
Regular Visitor
‎11-06-2023 09:47 PM

As I said, ALL office apps, and power BI too.. everything. Hence why a reboot, to be sure.

victor_mirante
Regular Visitor
‎04-03-2024 11:11 AM

Anyone with this problem? Some datasets appear for me, but we have several available and I have access to them all.

Idea Statuses