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Bubbles on Map visual not rendering on export to pdf

My report consumers prefer to export to pdf, but the Map visual has no bubbles when they do this:

bmiclette_1-1723209951181.png

This is super inconvenient!

 

 

Status: Delivered

Hi all,

 

The fix is deployed, please try it later.

 

Best regards.
Community Support Team_Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @bmiclette ,

 

 

Can you provide detailed version information (Both Power BI Desktop and Service ) so we can reproduce the issue? and which browser is being used?
Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

bmiclette
Regular Visitor

You got it!

 

bmiclette_0-1723433654935.pngbmiclette_1-1723433680019.pngbmiclette_2-1723433694587.png

 

bmiclette
Regular Visitor

I should mention this has happened (and was resolved) before. The most recent occurance was in October.

bmiclette
Regular Visitor

This issue also appears elsewhere for other members in the community:
Export to PDF not displaying map data - Microsoft Fabric Community

v-xiaoyan-msft
Community Support
Status changed to: Accepted

Hi @bmiclette ,

 

We have reported this issue and submitted it to the product team.
They have been aware of the issue and the engineers will do their best to resolve it. I will update here if there is any progress, thanks for your patience. 

 

Best regards.
Community Support Team_ Caitlyn

iarerichard
Frequent Visitor

Following this thread 😳

v-xiaoyan-msft
Community Support
Status changed to: Delivered

Hi all,

 

The fix is deployed, please try it later.

 

Best regards.
Community Support Team_Caitlyn

iarerichard
Frequent Visitor

Hi,

Has this fix been implemented for UK users? I've just tested an export to both PDF and PowerPoint and the maps are still exporting without any data points.

bmiclette
Regular Visitor

@iarerichard @v-xiaoyan-msft Here's where we are presently.

No buubles. 😞

 

bmiclette_0-1724254782262.png

 

Bad API call or related to the Bing Maps Migration?

Support - Bing Maps Platform (microsoft.com)