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BUG - Modern Tooltip Not Working

I have the "Allow use as tooltip" slider turned on and have the settings on the visual set to the page and the tooltip is showing properly in desktop but only shows a black square in service. I checked my settings in File > Options > Preview and have modern tooltips turned on in both globally and current report. I am using Chrome but have also tested it in Edge and am getting the same results.

 

I have attached screenshots below

 

j_thibodeaux_0-1737576353543.png

j_thibodeaux_1-1737576373357.png

j_thibodeaux_2-1737576403792.png

j_thibodeaux_3-1737576482304.png

 

 

Thanks in advance

Status: Investigating
Comments
Anonymous
Not applicable

Hi,@j_thibodeaux .I am glad to help you.
Unfortunately, I tried to reproduce your problem but failed
Do you have problems in Power BI Service while trying the following feature?

URL:
Create report tooltip pages in Power BI - Power BI | Microsoft Learn
Create modern visual tooltips (preview) - Power BI | Microsoft Learn

vjtianmsft_0-1737614134975.png

In Power BI Desktop:

vjtianmsft_1-1737614159893.png

When in Power BI Service, show normal

vjtianmsft_2-1737614182985.png

This is my test Power BI Service /Desktop version

vjtianmsft_3-1737614598824.png

vjtianmsft_4-1737614605147.png

It cannot be ruled out that it is an issue in Power BI Service, can you please provide more detailed information including your Power BI Service version , data region and client version .

Solved: Tooltips not working properly in Power BI Service - Microsoft Fabric Community

Thank you for supporting Power BI.

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Carson Jian