[BUG] Authentication issue in PowerBI Desktop client

[sergiomeloni]

Hello. I have a report open in PowerBi Desktop client for a week now. Today I decided to save it and the client popups an alert: "File save failed, possibly due to a transient issue with network connectivity or sign-in state.".

From the client I can see I am logged in correctly, but if I open a new instance of the client I can see I am not logged in.

After I logged in I've been able to go back to my report and save it without that alert. So I think that auth token is expired but the UI wasn't notified. Please fix it!

Thanks

Sergio

[v-robertq-msft]

Hi, 

I’ve also tested it in my latest version of the Power BI desktop, but I can’t reproduce the same issue as yours.

I suggest you to open a support ticket to ask for opinions on this issue from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

Thank you very much!

Best Regards,

Community Support Team _Robert Qin

[sergiomeloni]

Hi, thanks for the answer. It happened after about a week of PoweBi client opened, without switching off the pc or closing the application.

Thanks

Sergio