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lefli85

An error occurred while rendering the report. Cannot read properties of undefined (reading 'onClear'

Submitted by on ‎11-23-2022 09:08 AM

Good day,

 

I am getting  the below error message when opening any of the side navigation panes (Bookmarks, Fields, Filters, Selection etc).  

"An error occurred while rendering the report.

Cannot read properties of undefined (reading 'onClearLicenseNotification')

True"

No performance trace logs returned. Connecting to SSAS database. I tried to clear cache and restart PBI Desktop. Running Version: 2.110.1161.0 64-bit (October 2022). Using standard PBI Desktop visuals no custom visuals

Status: Investigating

Hi @lefli85 ,

 

I tried to reproduce this issue but failed. In my research, I found that no other users seem to have had similar experiences to yours before.
I am using the same version as you and it works fine for me, can you add some other details?

 

Best regards.
Community Support Team_ Caitlyn

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5 Comments (5 New)
Comments
v-xiaoyan-msft
Community Support
Community Support
‎11-23-2022 11:08 PM
Status changed to: Investigating

Hi @lefli85 ,

 

I tried to reproduce this issue but failed. In my research, I found that no other users seem to have had similar experiences to yours before.
I am using the same version as you and it works fine for me, can you add some other details?

 

Best regards.
Community Support Team_ Caitlyn

lefli85
Frequent Visitor
‎11-24-2022 08:36 AM

Thanks for getting back to me Team Caitlyn. I created a support ticket and had a meeting with a Microsoft Support Engineer to show him the issue. he'll investigate and get back to me

ImreP
Helper I
Helper I
‎01-23-2023 12:16 AM

Hi @lefli85 , @v-xiaoyan-msft ,

 

Has there been a solution to this problem? I have similar issues: https://community.powerbi.com/t5/Report-Server/An-error-occured-while-rendering-the-report-PBI-Deskt...

lefli85
Frequent Visitor
‎01-23-2023 07:11 AM

Hi @ImreP ,@v-caitlyn-mstf 

I was informed by Microsoft that the bug would be fixed by 4th week of January.

Here are the contact details of the team I was in communication with about this bug

Support Engineer: (v-abharath@microsoft.com) 
Team Lead: Divya Prasad (v-dprasad@microsoft.com)
Manager: Narendra Kumar Panda ( v-npanda@microsoft.com)

LeandroLopezEl
Microsoft Employee
Microsoft Employee
‎05-15-2023 05:29 PM

Hi, I am getting the same error message. Did you get a solution?

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