Adding visuals gives error

[Anonymous]

I recently updated the desktop software to the newest one and since then I cant add a new visual from the 'get more visuals' button. 
When I find a visual I want to test and add it to the report, it gives me an error: something went wrong. Stack Trace Message:
An error occurred while rendering the report.

[v-cazheng-msft]

Hi @Anonymous ,

I couldn’t repro it. To make it more clear, could you provide the following info?

• The version of your Power BI Desktop. You could check it by Help>About>Version in Power BI Desktop.
• The complete name of the visual you are trying to add
• Check whether you will get same issue if you try to add other visuals into your report
• Check whether you have enabled Power BI infrastructure update option in Options(File>Options and Settings>Options>Preview features). Try to switch this option to see whether same issue will happen.

Best Regards,

Community Support Team _ Caiyun

[JohnQ1978]

Caiyun

It appears there are a number of people having this issue.  I am also seeing this issue come up today.  I'm pasting the error log I get when I try to import any visual.  

Version: 2.102.683.0

Any visual

I have enabled the Power BI infrastructure update and tried again without that switch enabled.  I get the same response: 

Feedback Type:
Frown (Error)

Timestamp:
2022-02-18T05:53:45.4110403Z

Local Time:
2022-02-17T23:53:45.4110403-06:00

Session ID:
52552885-38ff-4c83-84c7-d1e4e068bf4c

Release:
February 2022

Product Version:
2.102.683.0 (22.02) (x64)

Stack Trace:
Javascript: TypeError
at MarketplaceProductsHostService.<anonymous> (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:125208:93)
at ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:2946:43
at Object.next (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:2957:26)
at fulfilled (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:2861:44)
at ZoneDelegate.invoke (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:111061:180)
at Object.onInvoke (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:21446:64)
at ZoneDelegate.invoke (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:111061:68)
at Zone.run (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:110924:59)
at ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:111509:50
at ZoneDelegate.invokeTask (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:111073:193)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.102.683.0","ModuleName":"ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js","Component":"MarketplaceProductsHostService","Error":"TypeError","MethodDef":"<anonymous>","ErrorOffset":"125208:93"}

OS Version:
Microsoft Windows NT 10.0.22000.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528449]

Peak Virtual Memory:
103 GB

Private Memory:
712 MB

Peak Working Set:
941 MB

IE Version:
11.1.22000.0

User ID:
43bb9d1a-4669-4181-b469-xxxxxxxxxxxx

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_mobileAuthoringFormattingUI
PBI_useModernFormatPane
PBI_sparklines

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips
PBI_enableWebView2
PQ_WebView2Connector
PBI_scorecardVisual

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

[Anonymous]

Hi @v-cazheng-msft 

Thank you for investigating. I restarted my PC several times and it didnt help. Now I log back in on monday and I tried it again to give you more info and now the problem is solved. 

Thanks for helping me out!

[v-cazheng-msft]

Hi @Anonymous 

Thanks for your reply! That’s great!

Best Regards,

Community Support Team _ Caiyun

[v-cazheng-msft]

Hi @JohnQ1978 ,

May I know whether you still have this issue? You may consider downloading the visual you need from Microsoft AppSource, and then imported it to Power BI Desktop as a workaround.

Link of Microsoft AppSource: Business Apps – Microsoft AppSource

Best Regards,

Community Support Team _ Caiyun

[JohnQ1978]

Must have been an issue with the store.  I just tried adding a visual and it imported properly. 

Thanks!