A technical problem in Power BI Desktop

[Alshaimaa]

When I try to open the application on my desktop, I get the message "An error occurred" Even though I updated it to the latest version and the Windows system was also updated, the problem still exists and I do not know what the solution is.

I hope someone will help me.

 

[v-yetao1-msft]

Hi @Alshaimaa 

Please uninstall your Power BI Desktop in Control Panel and then download the latest version in Microsoft Download Center . 

Download Power BI Desktop from Official Microsoft Download Center

When installing and deploying, please note the following requirements.

Best Regards,
Community Support Team _ Ailsa Tao

[Alshaimaa]

I do it and still i can't open it , and i called some people and they have the same problem we need a real solution .

[ANJ400]

I got below error massage when inital open of Power BI on windows 11 and coudnt open the application. Can anyone help me to resolve this issue. Date- 23th March 2024