loading visual problem in one laptop

[hugo6262]

Hello, we have a report, that is working in all the laptops except one, the rest of reports are working fine in this particular laptop, we are getting this error, any help apreciated:

Código de estado HTTP401

Identificador de actividad8405724a-ea98-4081-b31a-9e97f2582189

Id. de correlación6af8782b-54d7-e994-e494-9b3cdb21875a

Identificador de la solicitud1257e0a0-e932-7406-5964-05c85e9feeb8

HoraTue Jun 27 2017 18:17:44 GMT+0200 (Hora de verano romance)

Versión13.0.1721.165

URI de clústerhttps://wabi-europe-north-b-redirect.analysis.windows.net

[v-qiuyu-msft]

Hi @hugo6262,

From your description, it seems you view the report in Power BI service, right?

1. Did you use the same Power BI account to view report in that specific laptop?

2. Please try to refresh the the browser page.

Best Regards,
Qiuyun Yu

[hugo6262]

Hello, I have tried to log with that account in my laptop and doesnt work neither, is something related with the account I guess.