Usage metrics for Dashboard is not showing anything

[dkalinai]

So I have a few dashboards and reports in the workspace. For Reports the usage metrics work fine but for Dashboards it looks like this. The way I access it doesnt matter via the three dots in the workspace or elsewhere it shows the same result and no pages to go through. If a menu which i can click exists i expect it to show something, otherwise the menu needs to be disabled.

[Anonymous]

Hi @dkalinai 

It's normally in my Service . The dashboard you access is in My workspace or Pro workspace or Premium capacity ?

Best Regards,
Community Support Team _ Ailsa Tao

[dkalinai]

Hi, thank you for your reply. Its a premium per user capacity workspace. Only the dashboard usage reports do not work. I got about 10 of them with same issue.

[Anonymous]

Hi @dkalinai 

So the dashboards in other capacity(Pro or Premium capacity) can view usage metrics report ? 

Best Regards,
Community Support Team _ Ailsa Tao

[dkalinai]

So I saw Dashboards with Premium capacity in another workspace displaying usage metrics but not in the one i created be that a Pro workspace or Premium per user capacity workspace, in both occasions seems like this doesnt work for me.

[dkalinai]

That also confirms the fact that it is expected to have the usage report for a dashboard. I was not sure at first.