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Unable to refresh on Power BI service but refreshes on Desktop

Activity ID: 5daca943-1a79-4f31-9484-f5f420de6145
Request ID: 4fe905b0-acf8-a61b-952a-5f29f4916a57
Correlation ID: 5eaa5e35-4dda-3473-9c03-e504daf1c05d
Time: Thu Oct 13 2022 15:04:05 GMT+0100 (British Summer Time)
Service version: 13.0.19226.46
Client version: 2210.1.13426-train
Cluster URI: https://wabi-uk-south-b-primary-redirect.analysis.windows.net/

Status: Needs Info
Comments
Anonymous
Not applicable

Hi @swathiarun63 

1. What is your data source ?

2. Can you refresh your dataset normally before ?

3. Did you check your gateway ? Is your gateway working ?

4. When you refresh in Service , what is the error message ?

 

Best Regards,
Community Support Team _ Ailsa Tao

swathiarun63
Frequent Visitor

1. What is your data source ? Azure blobs

2. Can you refresh your dataset normally before ?Yes

3. Did you check your gateway ? Is your gateway working ? There are no gateway

4. When you refresh in Service , what is the error message ? I can refresh the file  without any issue. I aam unable to download the file from service