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nhol

Tooltips doesn't show up in Power BI Service

Submitted by Advocate II on ‎07-14-2018 09:40 AM

Hi,

 

I have designed a few tooltips in my model. In power BI desktop it works like a charm but when I publish that to the service I can't see the tooltip and it doesn't pops-up.

 

Any idea?

 

NH

 

 

Status: Accepted
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8 Comments (8 New)
Comments
bangbang
Regular Visitor
‎07-16-2018 10:31 AM

I have the same issue. It has been working well and it stops working from this week.

v-qiuyu-msft
Community Support
Community Support
‎07-16-2018 07:36 PM

Hi all, 

 

This is a know issue. You can try the workaround: 

 

The “Tooltip” toggle needs to be turned on for the affected visuals. Users can do this if they have Edit access in the service. Otherwise, the report author will need to turn on the toggle “Tooltip” in PBI Desktop and then publish the updated report.

 

Fix is planned on: 7/16 – West Europe , 7/17 – NCUS , 7/19 – Rest of the World except North Europe, 7/20 – North Europe

 

Best Regards,
Qiuyun Yu 

Vicky_Song
Impactful Individual
Impactful Individual
‎07-16-2018 07:37 PM
Status changed to: Accepted
 
nhol
Advocate II
Advocate II
‎07-17-2018 02:04 PM

 

Thanks Qiuyun Yu but I'm not sure I'm following the workaround suggested by you.

Is it possible to send a screenshot of what exactly should I turn On/Off.

 

Would this be fixed for WW by July 20th??

I have a presentation for a large account right after the 20th and I have to have it fixed by then, otherwise I need to restructure my entire mock-up.

 

Thanks!

NH   

bangbang
Regular Visitor
‎07-17-2018 02:36 PM

Hi nhol,

 

To turn on the “Tooltip” toggle, you can do either online or desktop Power BI.

 

For online,

1) go to the "Edit report"

2) Click the visualization using a tooltip

3) Click format PBI.png

4) Click to turn on for "Report page"

 PBI2.png

5) Save the report.

 

Do the same thing in the Desktop Power BI and publish if needed.

 

Hope it helps.

nhol
Advocate II
Advocate II
‎07-19-2018 09:27 PM

bangbang thanks but this workaround doesn't work as everytime you go online you have to go through this process... this can NOT be an option for end users... it's a hustle!!!

nhol
Advocate II
Advocate II
‎07-19-2018 09:32 PM

Not sure if the fix by areas as mentioned above by Qiuyun Yu is based on where our Azure resides or the phisical country from where the model was published eitherway, we are now on the 20th and the issue still exists!!!

 

What's the ETA?

 

NH 

Tdawg90
Microsoft Employee
Microsoft Employee
‎08-05-2019 09:03 AM

Has there been any update to this issue? I'm experiencing this now that I decided to try it....

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