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Hi @pmartinezs ,
It works fine in my side.
How to create a support ticket in Power BI - Microsoft Power BI Community
Please try to click the following URL which redirects to Support page .
https://powerbi.microsoft.com/en-us/support/pro/ticket/
Choose Submit your incident through the Microsoft CSE Service Portal, you will be able to access the support ticket page.
Best Regards,
Community Support Team _ Caitlyn