Sumerize Data > Excel with Live Connection not working in Mac Excel

[gaurangpatel668]

I am currently using Power BI to connect to an Excel workbook with a live connection. The workbook contains data that I summarize using Power BI. While this process works smoothly on Windows, I am facing difficulties when attempting to refresh the data in Excel on my Mac.

Specifically, when I click on "Data" > "Refresh All" in Excel on my Mac, the worksheet remains blank, and I do not see the expected output rows that I see on Windows.

Here are some additional details:

• The live connection between Power BI and Excel is established without any errors in window.
• I have verified that the data source is accessible and up-to-date.
• Enabled the External Data Connection both in Mac and Window 

I have tried troubleshooting this issue by restarting both Power BI and Excel, as well as checking for any updates, but the problem persists.

I would greatly appreciate any guidance or assistance you can provide to help resolve this issue and ensure that I can successfully summarize data in Excel with a live connection on my Mac.

[Anonymous]

Hi @gaurangpatel668 

Do you use the same version of the program in both Windows and mac? Like excel and PBI Desktop.

Best Regards,
Community Support Team _ Ailsa Tao

[gaurangpatel668]

Hi @Anonymous 

I am trying to get the report from the Power BI service/cloud.
Version for MS Office for Window : 

For version of Excel on Mac :

Regards,
Gaurang P

[gaurangpatel668]

Hi @Anonymous  Any updates, I am still facing the same issue.

[MikeSeim]

Seeing the issue at my company as well.