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Subscription mails not recieved

Hi

 

This morning we no longer recieved Subscription emails from PowerBI reports.

 

Any ideas to what can be wrong? 

 

Br Mads

Status: Delivered

Hi  all,

 

This issue has been fixed. Please try it later.

 

Best regards.
Community Support Team_Caitlyn

Comments
Julia1310
Regular Visitor

Sure. I did it the first time so hoe this was right:

https://admin.powerplatform.microsoft.com/newsupportticket/powerbi

hilton-data
New Member

Still having this issue

Avi_BI
Regular Visitor

 

Hi 

Still having issues with subscriptions emails. not arrivaing or delayed image by at least 1 hour or more ...
Please save us Micorsoft team . 

 

Thank you 

jmuleros
Regular Visitor
Today we are having delays of ~4 hours
UOLandrewdale
Advocate II

my morning subscriptions timed for 08:00 BST have not arrived and it is now 11:50 BST

our premium capacity is in North Europe

 

service status https://support.fabric.microsoft.com/en-GB/support/ says

Power BI customers in Europe might experience delay in receiving email notifications. Azure engineers are investigating the issue, and an update will be provided soon.

AltinTuna
New Member

Facing with the same issue, not able to send subscription mails. Microsoft has to warn their tenants about the process.

ma10055
New Member

Still having this problem, NL

Anabelalopes
Regular Visitor

I've already started to receive mine subscriptions.

They were schedule to 8h30 AM (UTC)

 

Portugal

UOLandrewdale
Advocate II

my emails for yesterday, Monday 18 September 2023, scheduled for 07:30 BST eventually came through at 15:54 BST.

 

the first of today's emails has arrived on time.

 

any news on a RCA @v-xiaoyan-msft ? 

Danielveloso
Regular Visitor

Hello Team Has anyone reported an issue today? Are subscriptions being sent? In Brazil is OK