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Scorecard Metrics not Staying Up to Date
Hello Support,
I am hoping someone can help me solve a recent issue with my scorecards. Starting 3/7/23 my scorecard goals are not staying updated with the linked reports.
I have multiple Metrics linked directly to reports.
The scorecards are no longer auatomatically updating. I have to manually update them by refreshing the connection to the report. Even though the report is automatically refreshing
I have both the report and scorecard data sets set to automatically updated multiple times a day. And despite those occuring without errors the data in the scorecard is not updating. This is causing issues with our performance KPIs.
I have not changed anything in either report to cause the changes. I have even added new goals that are also not updating.
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Hi @kaylastarr ,
Seems the issue was resolved, please try again in your side.
Best regards,
Community Support Team_yanjiang