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Reports not visible for internal user although assignment was successful

Sharing reports internally worked when assigning respective user to specific reports. The user was able to retrieve the report by logging in and using the functionality "retrieve data". All reports which have been assigned to the specific user were visible.

Currently, there is the issue that the reports do not show up at the users overview, hence the user cannot load the reports. Power BI confirms that the assignment of the user to the respective report was successful (role as admin). When logging in as the respective user, the reports do not show up.

Any idea on this issue?

Status: Needs Info
Comments
v-qiuyu-msft
Community Support

Hi @MK_Aqipa,

 

Do you mean you already shared a report with a internal user?

Do you create a RLS role named Admin and the user is a member of the Admin role?

When you mention the reports don not show up, is there any error message occurs or just blank visual in the report? 

 

If you teh user do belong to Admin role, please test as role for this user on your side: https://docs.microsoft.com/en-us/power-bi/service-admin-rls#validating-the-role-within-the-power-bi-...

 

Best Regards,
Qiuyun Yu

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
MK_Aqipa
Frequent Visitor

Hi @v-qiuyu-msft,

 

I have the admin role where I assign reports to internal users. The internal users have no admin role.

When I log in (as admin) I can assign reports to internal users. And I get a confirmation that it was successful.

 

Success.PNG

 

After that I log in as the internal user (to download the report), however no report is available. It worked in the past.

No reports.PNG

 

There are some reports where I have RLS and some without RLS. But it seems that it makes no difference, because I cannot see any reports.

 

Best regards,

Michael

MK_Aqipa
Frequent Visitor

Hi @v-qiuyu-msft,

 

Any idea how to solve the issue?

 

Best regards,

Michael

MK_Aqipa
Frequent Visitor

Hi @v-qiuyu-msft,

 

I follow the process as described on this page.

Everything works fine until section 4.

Unfortunately, section 5 & 6 do not work, as the reportdoes not appear.

 

Best regards,

Michael