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Problems refreshing data with Power Gateway

Trying to update  data THROUGH Power BI on Line Im receiving following error.

 

When Im trying to check Gateway it seems to be on-line and when Im refreshing data with desktop app it works fine.

If you contact support for this issue, please provide them with the following information:

Activity Id: 1e82d8fb-56b1-4f55-9a5b-42f00cb7a5f4

Request Id: ca5043f0-b1af-4d43-bdc5-511799aae563

Cluster Name: WABI-NORTH-EUROPE-redirect.analysis.windows.net

Refresh Start Time: 05/08/2017 07:00:04Z

Refresh End Time: 05/08/2017 07:02:47Z

Status: Needs Info
Comments
v-haibl-msft
Microsoft Employee

@IBECERRIL

 

What is your data source, import or direct query mode? Could you please provide a screenshot for the refresh error message? Did you check the gateway states in Dataset settings in Power BI Service?

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Status changed to: Needs Info